At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

• Mission-Driven: We focus on creating economic and social impact.
• People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
• Innovative: We embrace change and find better ways to do things together.
• Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summary

As an IT Operations Specialist, you will support the day-to-day operation of CloudFactory’s infrastructure, networks, and SaaS applications, helping ensure systems remain available, secure, and well maintained. You will carry out routine maintenance, provide first-level support for communication and productivity tools, and contribute to disaster recovery and compliance activities, escalating complex issues to senior team members as needed. This is a great opportunity to build hands-on IT operations experience within a mission-driven, fast-scaling organization.

Responsibilities:

Infrastructure and network support

• Carry out routine maintenance of physical data centre infrastructure, including servers, storage, and networking equipment.
• Monitor environmental controls and network performance, escalating issues as needed.

Domain, DNS, and certificate management

• Assist in managing domain renewals and certificate lifecycle tasks.
• Perform basic DNS record configurations (A, CNAME, MX) under supervision.

SaaS application support

• Test new features in SaaS applications against defined test cases.
• Provide first-level support for communication and productivity tools (e.g., Gmail, Slack), resolving common user issues.

Disaster recovery and business continuity

• Assist in executing disaster recovery runbooks and participate in scheduled DR tests.
• Escalate DR-related alerts and issues as required.

Governance and compliance

• Follow established procedures and security standards, applying good comprehension of conformance to corporate policies and information security requirements.

Continuous improvement

• Contribute creative thinking and new approaches to completing tasks within own work assignments.

Must-have skills (required)

• Technical knowledge: sound generic domain and specialist IT operations knowledge, typically gained from recognized bodies of knowledge, with an appreciation of the wider business context.
• Communication skills: sufficient for effective engagement with colleagues and customers, using appropriate methods, tools, and processes.
• Security and compliance awareness: fully aware of organizational standards for security, privacy, and ethics, and applies appropriate working practices in own work.
• Problem-solving: applies a methodical approach to routine and moderately complex issue definition and resolution across a variety of environments.
• Autonomy: works under general direction, exercising discretion in identifying and responding to complex issues within own assignments, and knows when to escalate.
• Collaboration: interacts with and influences colleagues, and has working-level contact with customers, suppliers, and partners.
• Continuous improvement mindset: contributes creative thinking and looks for new or better ways to complete tasks.

Academic and professional requirements

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 3–4 years of experience in IT operations, infrastructure, or systems administration.

Nice-to-have skills (preferred)

• Experience with cloud platforms (e.g., AWS, Azure, or GCP).

• IT certifications such as CompTIA Network+, Server+, or ITIL Foundation.

• Exposure to administering SaaS applications, such as Google Workspace or Slack.

• Great Mission and Culture

• Meaningful Work

• Market competitive salary

• Quarterly variable compensation

• Hybrid Working Model

• Comprehensive medical cover

• Group life insurance

• Personal development and growth opportunities

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you’re looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!

Company Overview

Plus Power is an energy storage market leader, with a market-leading 10+ GW portfolio across more than 25 states that will transform North American electric grids into cleaner and more versatile critical infrastructure.

Standalone energy storage is rapidly transforming the North American energy markets, because it is cheaper than new natural gas plants, faster to build than fossil peakers or transmission, and able to perform diverse energy services. Plus Power partners with electricity system operators, utilities, and investors to originate, develop, finance, own and operate standalone energy storage projects that provide critical services to the wholesale electric market. Plus Power’s team applies an intentional mindset to energy storage development by using a data-driven approach to development and operations.

At Plus Power, we are focused on solving hard climate problems, profitably.  We are growing fast, and value candidates who, like us, share a focus on setting high expectations, owning and learning from mistakes in the spirit of radical transparency, and are committed to internal partnering as a key element of our ideas meritocracy. Our team praises Plus Power’s culture and excels through our game-changing mission and supportive ecosystem.

About the Role

Plus Power recruits outstanding energy industry professionals who are driven to develop, build and operate assets safely and reliably to decarbonize the power markets while growing their careers. Our team looks for data-driven and fact-based mindsets, engaging and collaborative behaviors, and personal growth-focused professionals.

We are seeking an Office Manager and Corporate Operations Coordinator to support The Woodlands office and contribute to the efficient operation of the company. This role serves as a key member of the Administration team, ensuring a seamless office experience for employees, visitors, and business partners while providing administrative and operational support across the organization. Working closely with team members across multiple locations, this individual will coordinate office operations, support company initiatives and events, maintain processes and documentation, and help drive operational excellence through thoughtful execution and continuous improvement.

Key Responsibilities:

Office Management

• Properly manage access to the office for employees, third party service providers, and all stakeholders
• Manage mail and voicemails for the office, ensuring timely forwarding to appropriate parties
• Ensure that the office is properly stocked with all required supplies
• Ensure that any office projects and improvements are executed correctly across subcontractors
• Manage local logistics for internal department and/or team work weeks and external meetings in The Woodlands office and select remote offices
• Manage other office needs as necessary

Corporate Operations Coordination

• Support coordination of company-wide events
• Provide administrative assistance across the company, including scheduling meetings, coordinating travel, supporting document management
• Coordinate with other members of the administration team on administrative priorities, including supporting travel, expenses, calendaring, etc.
• Administration and maintenance of Corporate Operations’ SOPs and workflow documentation
• Support Corporate Operations’ company-wide initiatives
• Perform other administrative duties as assigned and assist with special projects and processes as needed

Skills & Qualifications

• Minimum of 5+ years of work experience in office operations and administrative support
• Minimum of high school diploma or GED; college degree preferred
• Excellent organizational skills and attention to detail
• Demonstrated resourcefulness and initiative
• Strong written and verbal communications skills, including the ability to help draft written communications for Company materials and messaging
• Demonstrated ability to manage multiple competing priorities in a fast-paced environment while maintaining strong attention to detail, exercising sound judgment, and proactively driving work to completion
• Demonstrated ability to work collaboratively and effectively in a cross-functional environment with geographically dispersed team members
• Ability to uphold standards of complete discretion and confidentiality and exercise good judgment on day-to-day decisions
• Intermediate to advanced proficiency in the Microsoft suite of tools and applications including Outlook, Word, PowerPoint, and Excel; SharePoint experience strongly preferred
• Proficiency with AI-enabled workplace tools, such as Microsoft Copilot, to enhance efficiency, organization, and productivity
• Notary or willing to become a notary
• Willing to travel for work weeks 2-3 times a year
• Event coordination experience is a plus
• Must be able to occasionally lift 50+ pounds

Compensation, Location, and Benefits

Highly competitive total compensation from one of North America’s leading energy storage developers, owners and operators. Flexible, work from home or hybrid work from Plus Power’s offices in The Woodlands, San Francisco, Chicago, Seattle, Brooklyn, Palm Beach Gardens, Denver and Birmingham.

The expected salary range* for this position begins at $65,000. We may ultimately pay more or less than the posted range based on several factors including, but not limited to relevant experience, skills, qualifications, geographic labor market, and other factors consistent with applicable law. This position is also eligible to participate in our annual bonus program.

Plus Power offers a competitive and comprehensive benefits program, unlimited vacation, flexible remote work, work from home stipend, educational assistance, parental leave, and a highly engaging company culture with opportunities for in-person connection and learning and growth.

The deadline* for applying to this role is September 15, 2026.

Plus Power is committed to a diverse and inclusive workplace where people of all backgrounds can thrive. Plus Power is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*This information is provided in accordance with applicable law.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking an Associate, TMF Documentation who is responsible for supporting clinical document filing and management of Trial Master Files (TMFs). This role helps ensure TMFs are current and inspection-ready for internal and external entities.

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.

Job Responsibilities and Duties include, but are not limited to, the following:

• Work closely with the Clinical Study Team to assist in the review and maintenance of study-specific TMFs in accordance with Standard Operating Procedures (SOPs) and regulatory guidelines

• Collect, review and index essential documents in accordance with the TMF Structure

• Assist with the maintenance of TMF study trackers

• Provide updates at team meetings of relevant TMF findings and document status as needed

• Ensure TMFs are always inspection-ready

• Assist in preparation for and participates in internal or external audits/inspections

• Demonstrate technical and strategic knowledge of applicable regulatory requirements, including applicable specifications, SOPs and ICH/GCP guidelines

• Maintain knowledge of current industry best practices

Requirements / Qualifications

• Bachelor’s degree required. Preference to candidates with a life science or nursing degree

• Minimum 6 months - 1 year of relevant experience

• Experience with electronic trial master file system(s) including uploading, reviewing, QC, and approval of study required documents preferred

• Knowledge of TMF Reference Model preferred

• Excellent written and oral communication skills.

• Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who

Salary and Benefits:

The anticipated salary range for this role is $60,000 - $70,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Operations Associate (HubSpot CRM, Deal Pipeline & Excel Reporting) – Remote | EST HoursPosition Type: Full-Time, Remote Working Hours: U.

Operations Specialist – RemoteWorkforce Operations | Shift Coordination | Scheduling | Client Operations Position Type: Full-Time, Remote Working Hours: U.

We are seeking a Workplace Operations & Experience Coordinator (Associate grade) to join our Business Services team under the Workplace Operations & Experience sub-function. In this role, you will help...

We are seeking a Workplace Operations & Experience Coordinator (Associate grade) to join our Business Services team under the Workplace Operations & Experience sub-function. In this role, you will help...

Principal Duties & Responsibilities

As a Fulfillment and Logistics Associate, you will play a crucial role in ensuring the smooth and efficient flow of products from the point of origin to the end consumer. This position involves managing various aspects of the supply chain, including order processing, inventory management, and logistics coordination. You will collaborate with different teams to optimize logistics processes and contribute to the overall success of the company’s operations.

Job Responsibilities

Warehouse Processing

• Receives and processes inbound and pullout requests by the brands.
• Coordinates inbound and pullout schedules with the warehouse.
• Validates and monitors the completion of inbound and pullout activities.

Order Processing

• Receives and processes customer orders accurately and in a timely manner.
• Verifies inventory availability and coordinates with the warehouse team to fulfill orders.
• Ensures orders meet quality standards before shipping.
• Ensures orders meet marketplace Service Level Agreements (SLA).

Inventory Management

• Monitors and manages inventory levels to prevent stockouts or overstocks.
• Conducts regular stock counts and reconciles discrepancies.
• Implements inventory control measures to minimize losses and improve accuracy.

Logistics Coordination

• Collaborates with internal teams to optimize transportation and logistics processes.
• Communicates with suppliers, vendors, and carriers to ensure timely deliveries.
• Resolves any issues related to shipments, delays, or damages.

Quality Control

• Implements and maintains quality control measures for products during the fulfillment process.
• Conducts regular inspections of products to ensure they meet quality standards.

Data Management

• Utilizes relevant software systems for order tracking, inventory management, and reporting.
• Generates and analyzes reports to identify areas for process improvement.

Customer Service

• Addresses customer inquiries related to order status, shipping, and returns.
• Collaborates with the customer service team to resolve issues and improve the overall customer experience.

Key Qualifications

• College diploma or equivalent; additional education or certification in logistics or supply chain management is a plus.
• 1 to 2 years of proven experience in fulfillment, logistics, or a related field. Fresh graduates are also welcome to apply.
• Strong organizational and multitasking skills.
• Excellent attention to detail and accuracy.
• Effective communication skills, both written and verbal.
• Proficient in using relevant software and systems for order processing and inventory management.
• Proficient in using Google Sheets and other Google Suite products.
• Knowledge of shipping regulations and procedures.

Job Title: Business Operations Associate - Portfolio & Operations Support Job Location: Reading, Berkshire, United Kingdom Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: • Familiarity with KPI reporting, dashboarding, and process improvement methodologies.

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Provider Ops Coordinator utilizes expertise in the tolling industry to review and bring to closure escalated customer issues utilizing our customer relationship management (CRM) software. They will also identify areas of opportunity to minimize revenue loss, and violations, and share feedback with product and development to improve processes. In this role, the coordinator will also help troubleshoot complex customer issues with agencies to improve the customer experience without adversely impacting provider relationships.

Essential Duties and Responsibilities

• Performs and recommends actions to resolve customer issues that are rooted in provider data or processes.
• Provides analysis and research into customer issues that require in-depth data investigation.
• Collaborates and liaises with Fleetworthy operations and providers to assist in defining of technical requirements and providing domain expertise in pursuit of issue closure and continuous process improvements.
• Collaborate and liaise with the Operations, Development and Product to make recommendations for solutions or improvements that can be accomplished through new technology and/or alternative uses of existing technology.
• Engages with customers on as needed basis.
• Maintains broad knowledge about company’s services.

Experience and Competencies

• 1+ years’ experience in toll or transportation role in similar environment (preferred)
• Intermediate Excel skills
• Excellent time management skills
• Ability to manage multiple priorities with strict attention to detail
• Strong analytical skills with ability to utilize problem solving skills for issues and inquiries
• Excellent interpersonal skills with the ability to communicate effectively and professionally with internal and external customers
• Ability to work independently as well as collaboratively in a team
• Continually contribute to cohesive team environment
• Possesses and demonstrates Fleetworthy’s Core Competencies and Values

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Business Operations Coordinator is an entry-level, high-potential role built for a natural systems thinker — someone who’s energized by figuring out how the pieces of a complex process connect. Using our CRM and internal data and reporting tools, the Coordinator investigates escalated customer and provider partner issues, digs past the symptom to find the root cause, and partners with toll agencies and internal teams to fix not just the individual case but the process behind it.

Deep tolling industry knowledge isn’t required on day one — strong analytical instincts and a comfort with technology and data are. This role is designed to build both, developing the Coordinator into a go-to technical troubleshooter within Business Operations.

Essential Duties and Responsibilities

• Investigates escalated customer and provider issues using CRM and internal data tools, tracing each issue to its root cause rather than treating symptoms alone.

• Approaches problems systemically — mapping how provider data, agency processes, and internal workflows connect to identify where breakdowns actually start.

• Analyzes case and usage data to spot patterns across issues, surfacing recurring problems and revenue-loss or violation risk before they grow.

• Collaborates and liaises with Operations and providers to help define technical requirements and provide domain expertise in pursuit of issue closure and continuous process improvement.

• Partners with Operations, Development, and Product to recommend fixes — a process change, a new report or dashboard, or a product enhancement — accomplished through new technology or alternative use of existing technology.

• Documents findings and recommendations clearly enough for teammates, managers, and product owners to act on.

• Engages with customers on an as-needed basis.

• Maintains broad knowledge about the company’s services.

Please note this job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Experience and Competencies

This is an entry-level position — we’re hiring for mindset and potential, not a resume.

• No prior tolling or transportation experience required (helpful, but not necessary).

• A natural systems thinker: curious about how things connect, and comfortable pulling on a thread until an issue makes sense.

• Comfortable with technology and data:willing to work in spreadsheets, CRM records, and reports to find answers; basic Excel skills expected, more is a plus.

• Strong analytical and problem-solving instincts; able to break a complex issue into parts and reason through it methodically.

• Excellent time management skills and the ability to manage multiple priorities with strict attention to detail.

• Excellent interpersonal skills, with the ability to communicate effectively and professionally with internal and external customers.

• Ability to work independently as well as collaboratively in a team.

• Continually contributes to a cohesive team environment.

• Possesses and demonstrates Fleetworthy Core Values.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Business Operations Coordinator is an entry-level, high-potential role built for a natural systems thinker — someone who’s energized by figuring out how the pieces of a complex process connect. Using our CRM and internal data and reporting tools, the Coordinator investigates escalated customer and provider partner issues, digs past the symptom to find the root cause, and partners with toll agencies and internal teams to fix not just the individual case but the process behind it.

Deep tolling industry knowledge isn’t required on day one — strong analytical instincts and a comfort with technology and data are. This role is designed to build both, developing the Coordinator into a go-to technical troubleshooter within Business Operations.

Essential Duties and Responsibilities

• Investigates escalated customer and provider issues using CRM and internal data tools, tracing each issue to its root cause rather than treating symptoms alone.

• Approaches problems systemically — mapping how provider data, agency processes, and internal workflows connect to identify where breakdowns actually start.

• Analyzes case and usage data to spot patterns across issues, surfacing recurring problems and revenue-loss or violation risk before they grow.

• Collaborates and liaises with Operations and providers to help define technical requirements and provide domain expertise in pursuit of issue closure and continuous process improvement.

• Partners with Operations, Development, and Product to recommend fixes — a process change, a new report or dashboard, or a product enhancement — accomplished through new technology or alternative use of existing technology.

• Documents findings and recommendations clearly enough for teammates, managers, and product owners to act on.

• Engages with customers on an as-needed basis.

• Maintains broad knowledge about the company’s services.

Please note this job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Experience and Competencies

This is an entry-level position — we’re hiring for mindset and potential, not a resume.

• No prior tolling or transportation experience required (helpful, but not necessary).

• A natural systems thinker: curious about how things connect, and comfortable pulling on a thread until an issue makes sense.

• Comfortable with technology and data:willing to work in spreadsheets, CRM records, and reports to find answers; basic Excel skills expected, more is a plus.

• Strong analytical and problem-solving instincts; able to break a complex issue into parts and reason through it methodically.

• Excellent time management skills and the ability to manage multiple priorities with strict attention to detail.

• Excellent interpersonal skills, with the ability to communicate effectively and professionally with internal and external customers.

• Ability to work independently as well as collaboratively in a team.

• Continually contributes to a cohesive team environment.

• Possesses and demonstrates Fleetworthy Core Values.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

ABOUT THE ROLE:

Our pharmacy benefit management (PBM) offering represents an important growth area for Rightway. Helping clients better manage pharmacy spend to make drugs more affordable for their employees and dependents is critical to their business sustainability. Rightway is responsible for designing, building, and operating a new-to-the-world PBM model based on our core tenets: fairness & transparency, unlocking the supply chain, supporting the physician-patient relationship, and utilizing navigation to empower consumers.

The PBM Operations Associate is a member of the Rightway Data Operations team, reporting to the Manager, Data Operations. This role provides day-to-day support of eligibility, accumulator, and claims extract file feeds and data — ensuring files are received, processed, and delivered accurately and on time.

WHAT YOU’LL DO:

• Support the execution of eligibility and accumulator file feeds and interfaces, from implementation through ongoing operations and maintenance.
• Support claims extract file feeds, helping ensure data is accurate, complete, and delivered to external stakeholders on schedule.
• Serve as a day-to-day resource for eligibility, accumulator, and claims extract data needs.
• Collaborate with engineering, client success, implementations, benefit administration, and other internal stakeholders to ensure eligibility, accumulator, and claims extract functions operate in accordance with requirements.
• Monitor downstream vendor feeds (e.g., ID card fulfillment) and third-party integrations (e.g., health plans, TPAs, medical vendors) to help ensure deliverables are met on time; escalate and assist in troubleshooting issues as they arise.
• Perform research and support troubleshooting of day-to-day inquiries or issues related to eligibility, accumulators, and claims extract/data feeds.
• Maintain accurate, up-to-date documentation of eligibility, accumulator, and claims extract processes and internal controls.
• Additional responsibilities may be assigned as business needs evolve. Please note that during peak seasons, such as open enrollment and plan renewals, this role may require additional hours to help meet critical deadlines.

WHO YOU ARE:

• Bachelor’s degree preferred. Relevant experience considered for exceptional candidates.
• 2-4 years of experience in healthcare operations, PBM, health plan, or data/eligibility operations; entry-level candidates with strong analytical skills are encouraged to apply.
• Detail-oriented, organized, strong sense of ownership, ability to work in a fast-paced environment with shifting priorities, comfortable learning new systems and platforms, consultative with internal and external stakeholders.
• Working knowledge of Excel; ability to research and troubleshoot data discrepancies; eligibility, accumulator, or claims file feed experience.

COMPENSATION: $65,000 - $85,000 annually, in addition to bonus and equity.

Compensation offered will be determined by geographic location, experience, and qualifications.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:

1. We are human, first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2. We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3. We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4. We cultivate grit Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5. We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.

We Make Remote Work Remarkable • TopTalent from LatAm

Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe.

We need an English-fluent PART-TIME Administrative & Social Media Assistant, based in Latin America, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who’s constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Provide general administrative support to the organization.

• Schedule and coordinate meetings, training sessions, and other activities.

• Set up Zoom meetings and share meeting links and relevant information with participants.

• Help coordinate communication with participants, partners, and community members.

• Support the organization of WhatsApp groups and other communication channels.

• Assist with coordinating upcoming programs, events, and training sessions.

• Help keep schedules, tasks, and organizational activities organized and on track.

• Take administrative tasks off the founder’s plate so she can focus on fundraising and organizational growth.

• Schedule social media posts using the organization’s scheduling tools.

• Prepare and organize content according to an established posting schedule.

• Understand how content will appear on platforms such as LinkedIn.

• Assist with basic social media coordination and organization.

• Follow existing content and posting guidelines provided by the organization.

• Work closely with the organization’s founder to understand priorities and upcoming needs.

• Take initiative in identifying administrative tasks that can be handled independently.

• Maintain clear communication and follow through on assigned tasks.

• Adapt responsibilities as the organization grows and additional support is needed.

Requirements:

• 1 Year of experience as an administrative assistant, virtual assistant, coordinator, or similar role.

• Some hands-on experience with social media management or scheduling.

• Basic understanding of how posts appear on platforms such as LinkedIn.

• Experience scheduling meetings and working with tools such as Zoom.

• Strong organizational and time-management skills.

• Excellent written and verbal communication skills.

• Ability to work independently while also taking direction and feedback.

• Proactive, dependable, and detail-oriented.

• Comfortable working in a flexible, evolving nonprofit environment.

• English: C1 or equivalent professional proficiency.

It’s a plus:

• Experience supporting nonprofit organizations, community programs, education, or mission-driven organizations.

• Experience managing WhatsApp groups or online communities.

• Experience coordinating virtual events, trainings, or programs.

• Familiarity with Google Workspace and similar productivity tools.

• Basic knowledge of LinkedIn and other social media platforms.

Compensation:

• The salary range offered for this position part- time (10H/W) varies from (USD) $200 - $300 per month, depending on seniority and skillset.

• This position is for a part time contract, through a payroll platform.

• The talent will work remotely allocated at our client.

Here are the steps for this process:

Application review/approval > Screening interview with GoFasti’s team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding.

Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process.

Note for Candidates Approached Directly:

If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting.

Thank you!

Account Service Coordinator The Account Service Coordinator is responsible for supporting the Accounts team by providing operational assistance to the Account Managers.

Company Description

About IQEQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.

Job Description

This role is fully remote within the UK

As a administrator, you will support the administration of a diverse portfolio of international private clients, ensuring the accurate and timely delivery of trust administration services. Working alongside experienced professionals, you will build strong client relationships, maintain high service standards, and contribute to the smooth day-to-day operation of the team while developing your technical knowledge and expertise.

What You’ll Do

• You will administer a portfolio of trust and private client entities, ensuring all client deliverables are completed accurately and on time.
• You will build and maintain strong relationships with clients and internal stakeholders while delivering a high standard of client service.
• You will maintain accurate client records, prepare documentation, and ensure all activities comply with internal policies and regulatory requirements.
• You will collaborate with colleagues to support day-to-day trust administration, identify process improvements, and contribute to operational efficiency.
• You will develop technical knowledge through ongoing learning and support senior team members with client projects and administrative activities.

What we offer

• Base Salary: Competitive pay based on role, qualifications, experience, and market standards
• Annual Bonus: Performance-based discretionary bonus paid annually
• Referral Rewards: Bonus for employees who successfully refer candidates
• Pension Contributions: Employer contributes 7%–12% of basic salary depending on level
• Insurance Benefits: Medical, dental, life assurance, and income protection coverage
• Additional Benefits: Paid leave, hybrid working, wellness programs, and recognition schemes

Qualifications

• You have experience in a similar role and can apply relevant knowledge effectively.
• You communicate clearly and professionally, both verbally and in writing.
• You are flexible and work effectively as part of a team.
• You can prioritize multiple tasks and manage competing deadlines efficiently.
• You work accurately under pressure, demonstrating strong analytical skills and attention to detail.

Additional Information

Our commitment to you and the environment

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.

MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings: 2:00 PM-10:00 PM (cabs will be provided)

You will have the opportunity to

• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
• Establish a strong network of peers and mentors
• Gain insight into a $45Bn technology industry that is rapidly transforming

Responsibilities

• Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc
• Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate
• Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps
• Data updates, such as Account/Territory Assignments
• User Administration e.g. activating new users and deactivating departing users in sales tools
• Identification of trends of issues, problems, and requests that may be symptoms of broader opportunities for improvements in processes, tools, or training
• Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool)
• Adaptive to constantly shifting priorities and responsive to unpredictable volume of inbound requests with varying degrees of vitality
• Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs
• Strong analytical skills, multitasker, gives attention to detail & showcases customer centricity in managing day to day operations
• Identify and qualify new accounts to support the team in managing territory bullpens globally
• Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets
• Collects, analyzes, and interprets data to identify trends, patterns, and generates insights
• Writing SQL queries to automate manual processes
• Create Sigma/Tableau dashboards
• Analyzing code segments regularly
• Working with internal customers across different time zones
• Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release

Skills & Experience

• Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred
• Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity
• Hands on experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred
• Hands on experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred
• Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools
• Able to handle and work with large volume of data
• Understanding of sales cycle and process & data segmentation
• Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros
• Must show process and business oriented mindset
• Must have critical thinking, attention to detail, problem solving and troubleshooting attitude
• Should have problem identification and articulation skills
• Experience - 3 yrs in SQL
• Strong Automation Skills with experience in SQL/BI
• Good Data warehouse knowledge
• Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
• Open-minded, creative, and proactive thinking
• Prior experience working with bulk update tools like the workbench

Behavioral & Engagement Expectations

• Team player
• Open to feedback
• Contributor in meetings
• Assertiveness
• Stakeholder management
• Able to carry out repetitive work
• Collaborative mindset
• Customer-Focused Mindset
• Problem-solving attitude
• Analytical skills

Perks & Benefits

• Macbooks are company-standard
• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance
• 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID -3273512576

Company Description

About IQEQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.

Job Description

This role is fully remote within the UK

As a administrator, you will support the administration of a diverse portfolio of international private clients, ensuring the accurate and timely delivery of trust administration services. Working alongside experienced professionals, you will build strong client relationships, maintain high service standards, and contribute to the smooth day-to-day operation of the team while developing your technical knowledge and expertise.

What You’ll Do

• You will administer a portfolio of trust and private client entities, ensuring all client deliverables are completed accurately and on time.
• You will build and maintain strong relationships with clients and internal stakeholders while delivering a high standard of client service.
• You will maintain accurate client records, prepare documentation, and ensure all activities comply with internal policies and regulatory requirements.
• You will collaborate with colleagues to support day-to-day trust administration, identify process improvements, and contribute to operational efficiency.
• You will develop technical knowledge through ongoing learning and support senior team members with client projects and administrative activities.

What we offer

• Base Salary: Competitive pay based on role, qualifications, experience, and market standards
• Annual Bonus: Performance-based discretionary bonus paid annually
• Referral Rewards: Bonus for employees who successfully refer candidates
• Pension Contributions: Employer contributes 7%–12% of basic salary depending on level
• Insurance Benefits: Medical, dental, life assurance, and income protection coverage
• Additional Benefits: Paid leave, hybrid working, wellness programs, and recognition schemes

Qualifications

• You have experience in a similar role and can apply relevant knowledge effectively.
• You communicate clearly and professionally, both verbally and in writing.
• You are flexible and work effectively as part of a team.
• You can prioritize multiple tasks and manage competing deadlines efficiently.
• You work accurately under pressure, demonstrating strong analytical skills and attention to detail.

Additional Information

Our commitment to you and the environment

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

As an operational partner within our GTM ecosystem, you understand Salsify’s product, our field dynamics, and our cross-functional delivery motions. Reporting directly to the Senior Manager of GTM Operations, you will support the day-to-day execution of our commercial and services operations engine, focusing on operational coordination, services capacity planning, and team collaboration rather than deep technical data modeling or heavy system architecture.

Your objective is to leverage your organizational skills and collaborative mindset to keep our sales, marketing, and global services teams running efficiently. You will assist with GTM request triage, help coordinate tool access, manage staffing allocation tracking, maintain operational playbooks, and support general team needs using Google Sheets and core GTM tools. To maintain operational focus, the Senior Manager of GTM Operations will act as your strategic shield, handling high-level program escalations, technical roadblocks, and cross-departmental prioritization conflicts on your behalf.

How You’ll Make an Impact:

• Services Capacity & Staffing Coordination: Facilitate the day-to day tracking, workload coordination, and delivery scheduling for active services engagements within Kimble. Partner with Services and Sales leadership to maintain visibility into team bandwidth and project staffing.
• GTM Asset & Request Coordination: Facilitate the day-to-day processing of incoming field enablement and operational requests. Partner with GTM managers to coordinate request distribution, track task completion, and maintain visibility into operational deliverables.
• Cross-Functional Collaboration: Act as a central, collaborative hub between Sales, Marketing, Global Services, and Revenue Operations to support smooth deal handoffs, team bandwidth updates, and operational alignment.
• Process Documentation & Knowledge Base: Maintain and organize standard operating procedures (SOPs), service playbooks, and change logs in Confluence and Google Docs, keeping team enablement tools searchable, clean, and accessible.
• General Reporting & Administrative Assistance: Assist in gathering, organizing, and formatting operational inputs using Google Sheets to support routine capacity summaries, pipeline updates, team performance decks, and ad-hoc operational reporting requests.

Core Responsibilities & Focus Areas

• 40% | Services Capacity Planning & GTM Operational Coordination Staffing Scheduling & Capacity Tracking: Assist in managing consultant availability, scheduling, and project assignments within Kimble, maintaining up-to-date visibility into services capacity and utilization targets.
• Request Triage & Coordination: Assist in triaging incoming GTM support requests, ensuring field inquiries regarding tools, staffing allocations, or process updates are addressed or routed promptly.
• Cross-Functional Handoff Support: Coordinate administrative steps as deals transition from sales to active implementation, ensuring services delivery teams are properly assigned in Kimble and aligned with project scope.
• 40% | Reporting Assistance, Documentation & System Coordination Google Sheets & Reporting Support: Utilize Google Sheets to consolidate data, build tracking templates, and format routine operational summaries, team availability updates, and performance slides for operations leadership.
• Documentation Maintenance: Support the ongoing creation, formatting, and organization of GTM and Services playbooks, workflow guides, and team enablement sites to ensure a clear “single source of truth.”
• System & Administrative Support: Provide basic administrative support across core GTM and Services platforms (e.g., Salesforce, Kimble, Gong, or Jira), assisting frontline users with user updates, basic troubleshooting, and process guidance.
• 20% | Ticket Queue Facilitation, Stakeholder Alignment & Team Support Queue Triage: Act as a helpful first line of contact for day-to-day operational inquiries, escalating complex system configurations or architectural changes to senior ops leadership.
• Feedback Gathering: Maintain regular touch-points with delivery leads, sales reps, and marketing managers to gather feedback on daily process friction and tool usability.
• Cross-Functional Backup: Proactively provide coverage, administrative backup, and operational support across other areas of the operations team as needed to ensure continuous business coverage.

You’ll Enjoy This Role If You Have:

• Seamless Services Capacity Planning: Scheduling updates and capacity tracking in Kimble are maintained accurately, allowing delivery and sales managers to easily assess team bandwidth and assignment availability.
• High Team Collaboration & Growth: You are viewed as a proactive, dependable operational partner who excels at cross-functional communication and shows readiness to take on broader RevOps, Services Ops, or GTM Strategy initiatives over time.
• Effective Upward Collaboration: You work in tight lockstep with your Senior Manager, proactively surfacing scheduling bottlenecks, data gaps in Google Sheets, and field requests so they can manage priorities on your behalf.
• Reliable Operational Backup: Routine administrative tasks, documentation updates, and support requests are handled efficiently, keeping broader GTM commercial and services operations organized and fully supported.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

€32.725—€38.500 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent ‘talent@salsify.com’ will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication ChannelsAll legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings

Always verify the legitimacy of any Salsify job posting by checking our official website’s careers page. If a position is not listed there, it is not a genuine Salsify opening.

Secure Application Process

We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required

Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests

Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.

The SalesOps Associate provides front-line support to our rapidly-growing sales organization, including answering inquiries, maintaining data health, performing research and working on tasks that enable Account Executives to take data driven decisions, and maintaining the health of our sales tools and systems.

MongoDB’s SalesOps Associates are mentored and coached by highly-skilled Sales Operations leaders with shown track records. SalesOps Associates will gain practical, real-world sales operations experience, along with exposure to the best sales methodology in the industry. This experience provides an enviable foundation for your business career, whether you are passionate about a future in leadership or sales.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings: 2:00 PM-10:00 PM (cabs will be provided)

You will have the opportunity to

• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
• Establish a strong network of peers and mentors
• Gain insight into a $45Bn technology industry that is rapidly transforming

Responsibilities

• Data maintenance and cleanup initiatives such as Account Hierarchy, merging unnecessary accounts, contact movement and contact merging, cloud org movement etc
• Front-line/Tier-1 Support for Sales via the Sales Operations Case Queue, including initial triage of new Cases, fixing/resolving/responding to Cases as knowledge & experience allows, and raising cases to Salesforce.com Administrators or other teams like Deal Desk where appropriate
• Serve as an initial point of escalation from other Sales Support functions (Deal Desk, Commissions, Support Operations) where they need assistance from SalesOps
• Data updates, such as Account/Territory Assignments
• User Administration e.g. activating new users and deactivating departing users in sales tools
• Identification of trends of issues, problems, and requests that may be symptoms of broader opportunities for improvements in processes, tools, or training
• Configuration/setup tasks in Salesforce.com and other Sales Tools, such as our custom Territory Management solution or our user hierarchy management in Aviso (forecasting tool)
• Adaptive to constantly shifting priorities and responsive to unpredictable volume of inbound requests with varying degrees of vitality
• Ability to learn prescribed tasks quickly, and grow into understanding and supporting less prescribed processes along with creating documentation SOPs
• Strong analytical skills, multitasker, gives attention to detail & showcases customer centricity in managing day to day operations
• Identify and qualify new accounts to support the team in managing territory bullpens globally
• Build Pipeline Generation (PG) research reports by researching accounts and executives to identify and build lists of key roles and targets
• Collects, analyzes, and interprets data to identify trends, patterns, and generates insights
• Writing SQL queries to automate manual processes
• Create Sigma/Tableau dashboards
• Analyzing code segments regularly
• Working with internal customers across different time zones
• Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release

Skills & Experience

• Graduate in any discipline with a minimum 2.5 years of sales operations experience is preferred
• Must have good Salesforce Knowhow and basic understanding of objects: account, contact, lead, opportunity
• Hands on experience on Data Loader, Demand Tools or similar tools and knowledge of research databases such as ZoomInfo, InsideView, Crunchbase etc is preferred
• Hands on experience on sales productivity and efficiency tools such as LeadIQ, ZoomInfo, and Cognism is preferred
• Experience in working with ticketing/case management systems e.g. Salesforce, Zendesk, Jira and similar tools
• Able to handle and work with large volume of data
• Understanding of sales cycle and process & data segmentation
• Must have hands on experience on Microsoft Office/G suite and intermediate proficiency in Advanced Excel and Macros
• Must show process and business oriented mindset
• Must have critical thinking, attention to detail, problem solving and troubleshooting attitude
• Should have problem identification and articulation skills
• Experience - 3 yrs in SQL
• Strong Automation Skills with experience in SQL/BI
• Good Data warehouse knowledge
• Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
• Open-minded, creative, and proactive thinking
• Prior experience working with bulk update tools like the workbench

Behavioral & Engagement Expectations

• Team player
• Open to feedback
• Contributor in meetings
• Assertiveness
• Stakeholder management
• Able to carry out repetitive work
• Collaborative mindset
• Customer-Focused Mindset
• Problem-solving attitude
• Analytical skills

Perks & Benefits

• Macbooks are company-standard
• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance
• 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID -3273512576